Stop losing patients because the phone rang mid-treatment
Your Receptionist answers while you treat, and books or reschedules appointments straight away, so no slots sit empty.
8 challenges the industry rarely talks about
Nothing new if you treat patients on the couch every day. But taken together, they give a clear picture of where appointments disappear — and it's rarely where you'd guess.
The phone rings mid-treatment
You can't interrupt the patient on the couch to answer. The call goes to the clinic down the road.
Last-minute cancellations leave empty slots
Without anyone to catch the cancellation and fill the slot again, the time just sits empty.
The same questions, every single day
“Have you got availability this week?” “Do I need a referral?” Routine questions take up time at the front desk.
There are no spare hands in the clinic
With a full diary, there's rarely a member of staff who can take the phone without it affecting a treatment.
Rehab programmes need constant rescheduling
Much of it happens over the phone – and takes time away from treatments.
A missed call from a new patient goes elsewhere
The clinic down the road gets the call instead.
No one has time to ask for a review
After a course of treatment, the review is usually the first thing forgotten.
Other clinics are already using AI
70% of Danish Chamber of Commerce members already use AI, up from 44% in 2023. The question isn't if – but who's first in your local area.
How a call can work in practice
Two examples of how Your Receptionist handles typical calls to a physiotherapist.
Your Receptionist helps you every day
- ✓ Always answers the phone – day and night.
- ✓ Transfers to the right person if the matter requires it.
- ✓ Answers common questions about price, timing and booking.
- ✓ Books appointments straight into the calendar.
- ✓ Sends you a summary and full transcript of every call.
- ✓ You get your own phone number with your receptionist, which you can use and forward calls to whenever you like. We don't change anything in your current setup – it's easy to switch on and off whenever you want.
It's probably not what you think
Most physiotherapists we speak to have one or more of these thoughts the first time they hear about an AI receptionist. Here are the short answers.
How to get started
No technical setup on your side, no long contracts to read through.
Call or book a session
We have a quick chat about your day-to-day, typical calls and when the phone is busiest.
We set up your number instantly
You get your own phone number, which you forward calls to whenever you like. Your current setup isn't changed.
You get a message after every call
A summary and transcript land with you, so you can follow up when you have time and your hands are free.
What does it cost?
£0.17 per minute + £5.70/month subscription
No contract – you pay in advance, like pay-as-you-go phone credit, and simply top up as needed. Set up instantly.
Frequently asked questions
Can it prioritise urgent calls?
Yes, it asks about the situation and clearly flags urgent matters in the message to you, so you can judge whether urgent follow-up is needed.
Does it take calls in the evening and at weekends?
Yes, always – you decide when to follow up. It's easy to switch on and off if you only want it active at certain times.
Do I need to change my current phone number or setup?
No. You get your own phone number with your receptionist, which you can use and forward calls to whenever you like. We don't touch your current setup.
Can patients still get through to me directly?
Yes, if you wish, urgent calls can be forwarded straight to you.
What does it cost?
£0.17 per minute plus a £5.70/month subscription. No contract – you pay in advance, like pay-as-you-go phone credit, and simply top up as needed. Set up instantly.
Ready to never miss another call?
Call and hear how it sounds for physiotherapists, or book an information session for insight into experience and best practice from others in the industry – with no obligation.