Special report · July 2026 · For health & clinics

The empty slots in the diary

How Danish clinics and practitioners use AI to reduce no-shows, answer the phone and ease admin — while patients wait less and the diary fills itself.

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70%

of Danish Chamber of Commerce member companies already use AI — up from just 44% in 2023.

42%

of Danish companies with 10+ employees use AI technology — the highest share in the whole EU.

2.7m

Danes visit the dentist every year — around 60% of the adult population, in a sector worth about £0.9bn.

£31-£86

is the typical cost of a no-show at Danish dental clinics — and the clinics themselves say it doesn't cover the real loss.

Examples from the sector's own terms
Art. 9

of GDPR makes patient data a special, extra-protected category — including booking history.

2026

is the year the Danish Data Protection Agency (Datatilsynet) named AI solutions handling patient data a priority area for supervision.

2 Aug

2026 the EU AI Act comes into force — from then on, AI voices must tell the patient that they are AI.

26 %

points: the rise in AI use among Danish companies in under two years — the clinic next door may already have started.

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