Special report · July 2026 · For tradespeople

The next job goes to whoever answers first

How Danish plumbers, electricians, locksmiths and other tradespeople use AI for call answering, quotes, invoicing and follow-up — while competitors still do it by hand.

70%

of Danish Chamber of Commerce member companies already use AI — up from just 44% in 2023.

42%

of Danish companies with 10+ employees use AI technology — the highest share in the whole EU.

62%

of calls to small service businesses are never answered by a person, according to industry figures.

International pattern, not a Danish measurement
10-15h

a week is what a typical trades business spends on quotes, invoicing and customer contact.

Industry estimate
~½

of admin time could potentially be taken over by AI tools — with no technical expertise needed.

Industry estimate
45-90 min

is how long it typically takes to write a single quote from scratch by hand.

2 Aug

2026 the EU AI Act comes into force — from then on, AI voices must disclose that they are AI.

26 %

points: the rise in AI use among Danish companies in under two years — competitors have already started.

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