How Danish businesses get a grant for Your Receptionist

Clarify your needs and check the requirements

What you need to do:

• ✓ Count how many calls you typically miss or can't answer in a week
• ✓ Write one clear purpose: "We want Your Receptionist to answer calls 24/7, book appointments automatically and avoid losing customers"
• ✓ Check that you have a Danish CVR (company registration) number
• ✓ Check that you have a maximum of 249 employees
• ✓ Check that your turnover is max. €50 million, or balance sheet max. €43 million
• ✓ Check that less than 25% of your income comes from public subsidies (clinics with a Danish public health insurance provider number are typically not eligible)
• ✓ Check that you haven't received more than approx. DKK 2 million (~£230,000) in de minimis aid in the last 3 years
• ✓ Check that you don't already have an open SME:Digital project running

If you meet all of these, you're ready to apply.

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The fund only opens for a short window, and the money can run out within a few days. Sign up for alerts so you don't miss it.

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Prepare the application — fill in the fields

Fill in the fields below. The text builds automatically, so you can copy it straight into "Describe the project" in the application system.

PROJECT DESCRIPTION — Implementation of Your Receptionist Company: [Company name]
CVR no.: [CVR number]
Industry: [Industry]

Purpose of the project: We want to implement Your Receptionist, an AI-based call answering solution, to reduce missed calls and ensure telephone availability outside opening hours. Today we miss calls because [your challenge]. Project activities: - Setup and configuration of Your Receptionist for the company's phone number - Integration with our calendar/booking system - Testing and adjustment of the AI's answers and call prioritisation - Go-live and training of staff in using the dashboard Expected benefits: - Fewer missed calls and therefore fewer lost customers - Faster and more consistent appointment booking - Telephone availability 24/7, including outside normal opening hours - Freed-up staff time currently spent answering the phone Budget: [budget]
Project period: 6 months

Submit the application on opening day

Log in with MitID Erhverv (Danish business ID) in the application system from 08:00 on opening day. You'll be placed in a queue and given a reference number that sets the order on a first-come, first-served basis.

Open the application system →

Sign the grant approval

If you're approved, it must be signed in the application system within 3 months of receiving it — otherwise the approval may lapse. You can then put Your Receptionist into operation.

Set up, use — and report with the template

Once Your Receptionist is set up and paid for, you need to document it. Fill in the fields, copy the text, and upload it together with the invoice and proof of payment under the "Completion" tab.

REPORT — Your Receptionist Company: [Company name]
Reference number: [Reference no. from SME:Digital]

The project has been completed as follows: - Your Receptionist has been set up to answer calls on [phone number]
- The AI handles [call prioritisation / automatic booking / both]
- The solution is integrated with [your calendar system]

Documentation attached: ☐ Invoice from Your Receptionist (setup + subscription), date: [date]
☐ Proof of payment (bank statement), date: [date]
☐ Timesheet for staff involved in the project (if you co-finance with your own hours) Impact so far: - Number of calls answered by Your Receptionist: [number]
- Number of bookings made automatically: [number]
- Estimated reduction in missed calls: [%]