Stop losing urgent calls while you're out with another customer
Your Receptionist answers while you're out on a job, and gives locked-out customers a quick, clear response.
8 challenges the trade doesn't talk about much
Nothing new for you, with pick and cylinder in hand every day. But together they paint a clear picture of where your revenue disappears to — and it's rarely where you'd guess.
The phone rings while you're out with another customer
You can't just stop in the middle of a job to answer. The call goes to the next locksmith on the list.
People rarely get locked out at 9am
It happens in the evening, at night and at weekends – when it's most urgent.
The same questions, every single day
"How much does it cost to get let in?" "Can you cut new keys?" Trivial questions take up time that could go on urgent jobs.
You're out on jobs – not by a desk phone
Often as a one-person business, there's nobody to answer the phone while you're with a customer.
Hours a week go on answering the phone
Time that could be spent on more jobs goes on admin instead.
An unanswered call from a locked-out customer goes elsewhere
Straight away – the next locksmith on the list gets the call.
Nobody has time to ask for a review
After an emergency call-out, the review is usually the first thing forgotten.
Competing locksmiths are already using AI
More and more businesses are already using AI in their day-to-day work. The question isn't whether – but who gets there first in your area.
How a call might sound in practice
Two examples of how Your Receptionist handles typical calls to a locksmith – urgent and non-urgent.
Your Receptionist helps you day to day
- ✓ Always answers the phone – day and night.
- ✓ Transfers to the right person if needed.
- ✓ Answers common questions about price, timing and booking.
- ✓ Books appointments directly in the calendar.
- ✓ Sends you a summary and full transcript of every conversation.
- ✓ You get your own phone number with your receptionist, which you can use and forward calls to whenever you like. We don't change anything in your current set-up – it's easy to switch on and off whenever you want.
It's probably not what you think
Most locksmiths we talk to have one or more of these thoughts the first time they hear about an AI receptionist. Here are the short answers.
•"Then I'll lose control of my customers"
You get a summary and full transcript of every single conversation. You always know what was said and agreed – and urgent calls can be forwarded straight to you if you wish.
•"Do I have to change my current number and system?"
No. You get your own phone number with your receptionist, which you can use and forward calls to whenever you like. We don't change anything in your current set-up.
•"Am I tied into a contract?"
No contract. You pay in advance, just like pay-as-you-go phone credit, and simply top up as needed. Stop whenever you like.
•"It probably sounds like a robot"
8 out of 10 people are surprised by the quality the first time they call in and hear it. You can use your own voice or choose a voice you prefer.
•"It must be a hassle to set up"
It's easy to switch on and off whenever you want. You can turn it on at weekends, at peak times or when you're on holiday – you decide.
•"Surely it replaces my own contact with customers?"
No, it filters and prepares. Important calls and jobs still end up with you – you just don't have to hold the phone in one hand and the lock pick in the other.
How to get started
No technical set-up on your side, no long contracts to read through.
Call or book a session
We talk briefly about your working day, typical calls and when the phone is busiest.
We set up your number instantly
You get your own phone number, which you forward calls to whenever you choose. Your current set-up isn't changed.
You're notified after every call
The summary and transcript land with you, so you can follow up when you have time and your hands are free.
What does it cost?
£0.17 per minute + £5.70 monthly subscription
No contract – you pay in advance, just like pay-as-you-go phone credit, and simply top up as needed. Set-up is instant.
Frequently asked questions
Can it prioritise urgent calls?
Yes, it asks about the situation and clearly flags urgent cases in its message to you, so you can judge whether it needs urgent follow-up.
Does it take calls in the evening and at weekends?
Yes, always – you decide when you follow up. It's easy to switch on and off if you only want it active at certain times.
Do I need to change my current phone number or set-up?
No. You get your own phone number with your receptionist, which you can use and forward calls to whenever you like. We don't touch your current set-up.
Can customers still get through to me directly?
Yes, if you wish, urgent calls can be forwarded straight to you.
What does it cost?
£0.17 per minute plus a £5.70 monthly subscription. No contract – you pay in advance, just like pay-as-you-go phone credit, and simply top up as needed. Set-up is instant.
Ready never to miss another call?
Call and hear how it sounds for locksmiths, or book an information session for insight into experience and best practice from others in the trade – with no commitment.
25% off for new customers. Limited-time offer – first come, first served.
