Stop losing customers because the phone rang while you were under a car
Your Receptionist answers while you're working on a car, and books services, MOTs and repairs straight away.
8 challenges the trade doesn't talk about much
Nothing new for you, under the ramp every day. But together they paint a clear picture of where your revenue disappears to — and it's rarely where you'd guess.
The phone rings while you're under a car
With your hands full of tools, you can't just stop to answer. The call goes to the garage down the road instead.
Urgent jobs arrive in the middle of a busy day
The car won't start, or there's a puncture on the motorway – the customer needs an answer straight away.
The same questions, every single day
"How much is an MOT?" "Do you have time for a service this week?" Trivial questions take up time at the front desk.
There's rarely a spare mechanic just to answer the phone
When the garage is full, phone calls take time away from work on the ramp.
Hours a week go on answering the phone and booking slots
Time that could be spent on the ramp goes on admin instead.
An unanswered call about a repair goes elsewhere
The garage down the road gets the call instead.
Nobody has time to ask for a review
After a repair, the review is usually the first thing forgotten.
Competing garages are already using AI
More and more businesses are already using AI in their day-to-day work. The question isn't whether – but who gets there first in your area.
How a call might sound in practice
Two examples of how Your Receptionist handles typical calls to a garage.
Your Receptionist helps you day to day
- ✓ Always answers the phone – day and night.
- ✓ Transfers to the right person if needed.
- ✓ Answers common questions about price, timing and booking.
- ✓ Books appointments directly in the calendar.
- ✓ Sends you a summary and full transcript of every conversation.
- ✓ You get your own phone number with your receptionist, which you can use and forward calls to whenever you like. We don't change anything in your current set-up – it's easy to switch on and off whenever you want.
It's probably not what you think
Most garages we talk to have one or more of these thoughts the first time they hear about an AI receptionist. Here are the short answers.
•"Then I'll lose control of my customers"
You get a summary and full transcript of every single conversation. You always know what was said and agreed – and urgent calls can be forwarded straight to you if you wish.
•"Do I have to change my current number and system?"
No. You get your own phone number with your receptionist, which you can use and forward calls to whenever you like. We don't change anything in your current set-up.
•"Am I tied into a contract?"
No contract. You pay in advance, just like pay-as-you-go phone credit, and simply top up as needed. Stop whenever you like.
•"It probably sounds like a robot"
8 out of 10 people are surprised by the quality the first time they call in and hear it. You can use your own voice or choose a voice you prefer.
•"It must be a hassle to set up"
It's easy to switch on and off whenever you want. You can turn it on at weekends, at peak times or when you're on holiday – you decide.
•"Surely it replaces my own contact with customers?"
No, it filters and prepares. Important calls and jobs still end up with you – you just don't have to hold the phone in one hand and the spanner in the other.
How to get started
No technical set-up on your side, no long contracts to read through.
Call or book a session
We talk briefly about your working day, typical calls and when the phone is busiest.
We set up your number instantly
You get your own phone number, which you forward calls to whenever you choose. Your current set-up isn't changed.
You're notified after every call
The summary and transcript land with you, so you can follow up when you have time and your hands are free.
What does it cost?
£0.17 per minute + £5.70 monthly subscription
No contract – you pay in advance, just like pay-as-you-go phone credit, and simply top up as needed. Set-up is instant.
Frequently asked questions
Can it prioritise urgent calls?
Yes, it asks about the situation and clearly flags urgent cases in its message to you, so you can judge whether it needs urgent follow-up.
Does it take calls in the evening and at weekends?
Yes, always – you decide when you follow up. It's easy to switch on and off if you only want it active at certain times.
Do I need to change my current phone number or set-up?
No. You get your own phone number with your receptionist, which you can use and forward calls to whenever you like. We don't touch your current set-up.
Can customers still get through to me directly?
Yes, if you wish, urgent calls can be forwarded straight to you.
What does it cost?
£0.17 per minute plus a £5.70 monthly subscription. No contract – you pay in advance, just like pay-as-you-go phone credit, and simply top up as needed. Set-up is instant.
Ready never to miss another call?
Call and hear how it sounds for garages, or book an information session for insight into experience and best practice from others in the trade – with no commitment.
25% off for new customers. Limited-time offer – first come, first served.
