Special report · July 2026 · For business & professional services

The client calls only once

How Danish solicitors, estate agents, accountants and other professional firms use AI for call answering, case handling and admin — while the competition still keeps clients waiting.

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70%

of Danish Chamber of Commerce member companies already use AI — up from just 44% in 2023.

42%

of Danish companies with 10+ employees use AI technology — the highest share in the whole EU.

2023

is the year the Danish Bar and Law Society set up an active AI working group — the sector is already well under way.

1.417+

estate agents are listed on Boligsiden — competition for fast response is fierce.

Every 2nd

home buyer in Denmark is a first-time buyer — a group that asks more questions and expects quick contact.

§126

of the Danish Administration of Justice Act imposes confidentiality on lawyers — something to consider before choosing AI tools.

2 Aug

2026 the EU AI Act comes into force — from then on, AI voices must disclose that they are AI.

26 %

points: the rise in AI use among Danish companies in under two years — competitors have already started.

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